Frequently asked questions
Answers to the most common questions about our trainings, access and payments.
How do I access a training after purchase?
As soon as Paddle confirms your payment, access is activated automatically in your personal space, under "My trainings".
What is the difference between a training and a pack?
A single training gives access to that training only. A pack gives access to every training in its topic, without buying them one by one.
Is payment secure?
Yes. Payments are processed by Paddle, which acts as the official reseller. We never store your card details.
Can I learn at my own pace?
Yes. Trainings are available online and your progress is saved lesson by lesson so you can resume where you left off.
How do I get help?
Open a support ticket from your space and follow the team's replies online.